Terms of Service

ITMTRADING Terms of Service

These Terms of Service ("Terms") govern all access, browsing, registration and purchase behaviors of users on the ITMTRADING official website. By accessing and using this website and placing orders, you confirm that you have read, understood and agreed to all the terms below. If you do not agree with any clause, please stop using our website and services immediately.

1. Service Introduction

ITMTRADING is an online cross-border trading platform focusing on physical precious metal products, providing sales services of investment-grade gold bars, silver bars, gold coins and silver coins for global users. All services provided are limited to legal commodity transaction behaviors.

2. User Eligibility

• Users must be at least 18 years old and have full civil capacity

• Users shall comply with the laws, regulations and trade policies of their resident countries/regions

• Users shall not use this website for illegal transactions, money laundering, smuggling and other illegal acts

3. Transaction Rules

• All product prices on the website are subject to real-time display, affected by international precious metal market fluctuations, and the final transaction price is subject to the price at the time of order payment

• After the user completes the payment, the order cannot be cancelled arbitrarily; arbitrary cancellation will generate corresponding market loss fees

• Users are solely responsible for local tariffs, value-added tax, customs duties and other fees incurred by cross-border transactions

4. User Obligations

• Users shall provide true, accurate and valid order information, contact information and delivery address

• Users shall keep their account and payment information safe, and be responsible for all transactions under their account

• Users shall not maliciously shoot orders, refuse to sign for goods, or maliciously return goods to disrupt normal store operation

5. Intellectual Property Rights

All website texts, pictures, logos, copywriting and design contents of ITMTRADING are protected by intellectual property laws. No unauthorized copying, reproduction, dissemination or commercial use is allowed.

6. Service Modification & Termination

We reserve the right to modify website services, product rules and these terms at any time. The updated terms will take effect after being published on the official website. We also reserve the right to terminate service and cancel orders for illegal or malicious operation behaviors of users.

7. Disclaimer

• We are not responsible for transaction obstacles caused by user’s wrong information, local policy restrictions, customs clearance problems and force majeure factors

• Market price fluctuations of precious metals belong to normal market risks, and we do not undertake any investment loss compensation